Privacy Policy
1. Introduction
Welcome to www.billionbean.com („we,” „our,” or „us”). We are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our trading services. By accessing or using our platform, you consent to the practices described in this policy.
2. Contact Information
Billion Bean LTD.
Ground Floor, The Sotheby Building, LC01 401 Rodney Bay, Gros-Islet, Saint Lucia P.O. Box 838, Castries, Saint Lucia
support@billionbean.com
3. Types of Personal Data We Collect
We collect various types of personal data to provide and improve our trading services. These include:
Contact Information: Your name, email address, phone number, and mailing address.
Identity Verification Data: Identification documents, proof of address, and other documents required for regulatory compliance.
Trading Data: Trade history, orders, positions, account balances, and other trading-related information.
Communication Data: Records of your interactions with us, including support inquiries and communication via our platform.
Usage Data: Information about your use of our platform, such as IP address, device information, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your trading experience and collect usage data.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: We process data to fulfill our contractual obligations when you use our trading platform.
Legal and Regulatory Compliance: We process data to comply with legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
Legitimate Interests: We may process data for our legitimate interests, such as fraud prevention, risk assessment, and improving our services.
Consent: In some cases, we may seek your explicit consent for specific data processing activities.
5. How We Use Your Personal Data
We use your personal data for various purposes, including:
Account Management: Creating your trading account, verifying your identity, and providing customer support.
Trading Activities: Facilitating trades, processing orders, executing trades, and maintaining accurate trade records.
Legal and Regulatory Compliance: Complying with applicable laws, regulations, and obligations, including AML and KYC requirements.
Communication: Communicating with you about your trading activities, account status, and important updates.
Analytics and Improvements: Analyzing usage patterns, enhancing our platform’s performance, and improving user experience.
6. Data Sharing and Transfers
We may share your personal data with the following parties:
Trading Partners: Sharing necessary data with liquidity providers, clearinghouses, and trading counterparties to facilitate trades.
Service Providers: Engaging third-party service providers, including technology partners, payment processors, and compliance partners.
Legal and Regulatory Authorities: Sharing data to comply with legal and regulatory requirements or respond to lawful requests.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
International Transfers: Some of our service providers or partners may be located outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards are in place to protect your data.
7. Your Rights
You have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request the deletion of your data under certain circumstances.
Restriction: Request the restriction of processing under certain conditions.
Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.
Objection: Object to certain processing activities, including direct marketing.
8. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction. However, no method of transmission over the internet is completely secure.
9. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
10. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our platform or other communication channels.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at suppolt@billionbean.com